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Privacy Policy

Your privacy is important to Ethereal Essentials. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, shipping address, and phone number.
  • Payment Information: Credit card or payment details when making a purchase.
  • Account Information: If you create an account with us, we collect your username and password.
  • Order Information: Details about the products you purchase, including order history.
  • Communication: Records of your interactions with us, including emails and customer service inquiries.
  • Usage Information: Data about how you use our website, such as your browsing history, IP address, and device information.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing and fulfilling orders.
  • Communicating with you regarding your orders, inquiries, and promotions.
  • Providing customer support and responding to your requests.
  • Improving our website, products, and services.
  • Marketing and promotional purposes, such as sending newsletters and special offers. You can opt out of marketing communications at any time.
  • Legal and compliance purposes, including addressing fraud, enforcing our policies, and meeting legal requirements.

3. Data Security

We take the security of your personal information seriously. We employ industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Third-Party Services

We may use third-party services such as payment processors, shipping carriers, and analytics tools. These services may collect and use your information as governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party providers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can modify your browser settings to manage cookies, but note that some features of our website may not function correctly if cookies are disabled.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Choices

You have the following rights:

  • Access: You can request access to your personal information.
  • Correction: You can request corrections to your personal information.
  • Deletion: You can request the deletion of your personal information.
  • Opt-Out: You can opt out of marketing communications at any time.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us, and we will take appropriate steps to remove the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through email or by prominently posting a notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at etherealessentialsteam@gmail.com.

By using our services, you consent to the practices outlined in this Privacy Policy. Thank you for choosing Ethereal Essentials. Your trust is essential to us, and we are committed to protecting your privacy and personal info.